Customer Service


Contact us:

Miche Bags, a product of Unidem Sales Inc. is exclusively  sold in Canada.


Shipping Address:
All mail and customer inquiries, please use this address.
Physical Address:
We do not offer retail sales.
Unidem Sales Inc.
8-1288 Ritson Rd N, Box 240,
Oshawa, ON    L1G 8B2
1712 Baseline Rd. W.
Courtice, ON
L1E 2S8
T. 1.866.228.6173
F. 1.877.977.9097


Pour voir la sélection complète des coquilles, visitez
Merci d'avoir acheté l'authentique sac à main Miche Bag - 1.866.228.6173

Domestic Shipping & Delivery

Shipping from, phone orders or home party orders usually take around five to seven business days, depending on where you are in Canada. Orders going to Newfoundland may take longer. We ship all orders from Oshawa, Ontario. Orders are normally shipped the day after they are placed excluding weekends and holidays e.g. an order placed on a Thursday should be mailed Friday but an order placed on Friday will not be mailed until Monday. Also keep in mind that we ship via Canada Post, which does not deliver packages on Saturday or Sunday, so please plan accordingly if you need to receive your package in a certain time frame.

U.S. Shipping & Delivery

Pricing is in Canadian funds and will be converted to USD funds on your credit card statement.  View your buying power and estimate your order cost in USD: converter/.  Orders are typically shipped UPS within 2 business days, track yours   Purchases may be subject to taxes and/or duties.


Privacy & Security

To see our Full Privacy Policy please go here: Privacy / Security Policy


Returns & Replacements

The Miche Base Bag is warranted against manufacturing defects (i.e. faulty zippers, handles, stitching) for the period of 90 days from the original date of purchase. The Miche Base Bag is not warranted against wear and tear from daily use or over stuffing.

For more information about our warranty and exchange program including purchases made from Costco, Home Party Representatives and Consumer & Trade Shows, please contact us at: or 1.866.228.6173.


Ordering & Cancelling

Orders that are cancelled before the order has been shipped (most orders ship within 24 hours) are entitled to a full refund. Orders cancelled after the order has been shipped are entitled to a refund but must pay shipping and handling.


Payment, Pricing & Promotions



Viewing Orders

To view or check on the status of your previous orders using an account you created during checkout you can sign into the My Account page by clicking the link in the upper righthand corner.  If you did not create an account and used the guest checkout, order status can be retrived by emailing your order number to or calling our toll free number at 1.866.228.6173 (Monday - Friday, 8am-5pm).  When calling for quickest service please have your order number availible when calling.


Updating Account Information

Account information can be updated using the My Account link on the upper right-hand side of the site.  Keep in mind that changes to your details will only effect new orders.  If you made a mistake in the ordering process please call us toll free at 1.866.228.6173 (Monday - Friday, 8am-5pm) with your order number as soon as possible to ensure we are able to capture the package before it ships. 


Terms of Use

UNIDEM Sales Inc. does everything in our power to ensure that the information contained within this Web site is an accurate representation of our company, products and our policies. The information contained here is provided as a shopping and/or an information source and we are not responsible for its use or misuse.

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By accessing, the visitor agrees not to redistribute/reproduce graphics, trademarks & information found therein without express written permission from UNIDEM Sales Inc. and/or its authorized manufacturers/suppliers.